{"id":597,"date":"2018-11-05T10:01:37","date_gmt":"2018-11-05T10:01:37","guid":{"rendered":"http:\/\/peoplemattersupport.co.uk\/?page_id=597"},"modified":"2020-09-26T09:43:40","modified_gmt":"2020-09-26T09:43:40","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/peoplemattersupport.co.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690588959{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

1. INTRODUCTION<\/h5>\n

PMSS (website url address: https:\/\/peoplemattersupport.co.uk<\/a>) appreciates your business and trust<\/span>. We are UK based care agency company, creating products to enhance your website experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.<\/span>[\/vc_column_text][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row][vc_column icons_position=”left”][vc_empty_space height=”70px” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=”” hide_bg_image_on_mobile=”” css=”.vc_custom_1527690597112{background-color: #f7f8f9 !important;}”][vc_column icons_position=”left”][vc_empty_space height=”4em” alter_height=”none” hide_on_mobile=”” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=””][vc_column_text]<\/p>\n

2. INTRODUCTION<\/h5>\n

This privacy notice aims to inform you about how we collect and process\u00a0<\/span>any information that we collect from you, or that you provide to us. It covers information that could identify you (\u201cpersonal information\u201d) and information that could not. In the context of the law and this notice, \u201cprocess\u201d means collect, store, transfer, use or otherwise act on information.<\/span>\u00a0It tells you about your privacy rights and how the law protects you.<\/span>\u00a0<\/span><\/p>\n

We\u00a0<\/span>are committed to protecting your\u00a0<\/span>privacy and\u00a0<\/span>the\u00a0<\/span>confidentiality<\/span>\u00a0of your personal information<\/span>.\u00a0<\/span>Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal informati<\/span>on.<\/span>\u00a0<\/span><\/p>\n

We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.<\/span>\u00a0<\/span><\/p>\n

Our policy complies with\u00a0<\/span>the Data Protection Act 2018 (Act)<\/span>\u00a0<\/span>accordingly incorporating\u00a0<\/span>the EU General Data Protection Regulation (GDPR).<\/span>\u00a0<\/span><\/p>\n

The law requires us to tell you about your rights and our obligations to you in regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at\u00a0<\/span>http:\/\/www.knowyourprivacyrights.org<\/span><\/a>\u00a0<\/span><\/p>\n

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.<\/span>\u00a0if you have any question about any part of this privacy policy, please data@peoplemattersupport.co.uk.<\/span><\/p>\n

DATA WE PROCESS<\/span><\/h6>\n

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:<\/span>\u00a0<\/span><\/p>\n

Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.<\/span>\u00a0<\/span><\/p>\n

Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.<\/span>\u00a0<\/span><\/p>\n

Your financial data includes information such as your bank account and payment card details.<\/span>\u00a0<\/span><\/p>\n

Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.<\/span>\u00a0(WE ARE CURRENTLY NO PROCESSING ANY TRANSACTION AT THE MOMENT BUT WE COULD IN FUTURE AND WOULD BE REFLECTED IN THIS PRIVACY DOCUMENT)<\/span><\/p>\n

Technical data includes you<\/span>r<\/span>\u00a0internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.<\/span>\u00a0<\/span><\/p>\n

Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.<\/span>\u00a0<\/span><\/p>\n

Marketing data\u00a0<\/span>includes\u00a0<\/span>your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services.<\/span>\u00a0<\/span><\/p>\n

We may aggregate anonymous data such as stat<\/span>istical or demographic data for\u00a0<\/span>any purpose. Anonymous data is data\u00a0<\/span>that<\/span>\u00a0<\/span>does not<\/span>\u00a0<\/span>identify you as<\/span>\u00a0an\u00a0<\/span>individual.\u00a0<\/span>Aggregated d<\/span>ata may be derived fro<\/span>m your personal data but is not\u00a0<\/span>considered personal\u00a0<\/span>information<\/span>\u00a0in law\u00a0<\/span>because it<\/span>\u00a0does not reveal your identity.<\/span>\u00a0<\/span><\/p>\n

For<\/span>\u00a0example, we may aggregate profile data\u00a0<\/span>to\u00a0<\/span>assess\u00a0<\/span>interest in a product or service.<\/span>\u00a0<\/span><\/p>\n

How<\/span>ever, if we combine or connect aggregated d<\/span>ata with your personal\u00a0<\/span>information<\/span>\u00a0so that it<\/span>\u00a0<\/span>can identify you in any way, we treat the combined data as personal\u00a0<\/span>information<\/span>\u00a0and it will be<\/span>\u00a0<\/span>used in accordance with this privacy notice.<\/span>\u00a0<\/span><\/p>\n

SPECIAL PERSONAL INFORMATION<\/span><\/h6>\n

Special personal information is data about your race\u00a0<\/span>or ethnicity, religious or philosophical beliefs, sex life, sexual orientation,<\/span>\u00a0<\/span>political opinions, trade union membership, information about your health and genetic<\/span>\u00a0and biometric data.<\/span>\u00a0<\/span><\/p>\n

It also includes information about criminal convictions and offences.<\/span>\u00a0<\/span><\/p>\n

We do not collect any\u00a0<\/span>special personal information<\/span>\u00a0about you<\/span>.<\/span>\u00a0<\/span><\/p>\n

OR<\/span><\/i>\u00a0<\/span><\/p>\n

We\u00a0<\/span>may<\/span>\u00a0collect\u00a0<\/span>special personal\u00a0<\/span>information about you<\/span>\u00a0<\/span>if there is a lawful basis on which to do so.<\/span>\u00a0<\/span><\/p>\n

IF YOU DO NOT PROVIDE THE PERSONAL INFORMATION WE NEED<\/span><\/h6>\n

Where we need to collect personal data by law, or u<\/span><\/span>nder the terms of a contract we\u00a0<\/span><\/span>have with you<\/span><\/span>,<\/span><\/span>\u00a0and you fail to provide that data when r<\/span><\/span>equested, we may not be able to\u00a0<\/span><\/span>perform that contract<\/span><\/span>. In that case, we may\u00a0<\/span><\/span>have to\u00a0<\/span><\/span>stop providing a service to you. If so,\u00a0<\/span><\/span>we will notify you of this at the time.<\/span><\/span>\u00a0<\/b><\/span><\/p>\n

The bases on which we process information about you<\/span><\/b>\u00a0<\/span><\/p>\n

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.<\/span>\u00a0<\/span><\/p>\n

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.<\/span>\u00a0<\/span><\/p>\n

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.<\/span>\u00a0<\/span><\/p>\n

INFORMATION WE PROCESS BECAUSE WE HAVE CONTRACTUAL OBLIGATION WITH YOU<\/p>\n

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.<\/span>\u00a0<\/span><\/p>\n

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.<\/span>\u00a0<\/span><\/p>\n

We may use it in order to:<\/span>\u00a0<\/span><\/p>\n